At ITRJersey, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return and refund policy. Please review the details below:
Return Period: You may return your purchase within 30 days of receiving your order.
Conditions for Returns: To be eligible for a return and refund, the following conditions must be met:
- The item must be returned in its original condition, unworn, unused, and with all tags attached.
- The item must be returned in its original packaging.
- The return must be initiated within 30 days of receiving the order.
- The return should not affect the item’s second-sale condition, meaning it should be suitable for resale.
Initiating a Return: To initiate a return, please contact us via one of the following methods:
- Email: vipcontact@toponservice.com
- Phone:+1(714)841-3999
- Address:1959 AutoCenter Dr.,Glendora,CA,ZIP: 91740,Huntington Beach Chevrolet
Please provide your order details and reason for the return. Our customer service team will guide you through the return process.
Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
Shipping Costs: Please note that shipping costs are non-refundable. You will be responsible for covering the return shipping expenses unless the return is due to an error on our part or a defective item.
Contact Us: If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact us using the information provided above.
Thank you for choosing ITRSneaker. We value your satisfaction and are committed to providing you with the best shopping experience possible.